Customer Service: What Entrepreneurs Need to Know

We’ve all heard the sayings, “A happy customer is a returning customer,” or “Word of mouth is the best form of advertisement.” Both of these philosophies or beliefs need to be taken to heart for those who are in business or looking to start their own business.

The success of any business depends on both of these ideologies. You need to make your customers happy! As important as this is for established businesses, for a new entrepreneur it is all that much more critical--and the following suggestions can help you ensure customer satisfaction and return clientele.

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Fear of Intimacy

During our lives we journey through many different experiences: some good and some not so much. All these experiences impact how we interpret or receive attention from other individuals. This can be heightened when we begin to have a closer relationship with another person. A friendship flourishes into a romantic partnership and takes the leap of unbridled love for a life commitment. But what happens if the “not so good” interactions have impacted greater than we once thought? When we begin to notice pulling away from another when romantic affection is offered or reduce our availability to receiving this type of love, then we need to ask ourselves why these deeply rooted hurts or traumas actually created the situation we’ve heard of and know of as a “Fear of Intimacy.”

In addition to the experiences, if a recognizable personality trait within us is a lack of self-confidence and low self-worth, then these can be considered important contributing factors, thus increasing this fear.

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Energy Zappers and Suckers

Do you ever feel depressed, low on energy or lethargic after spending time with someone? If yes, then that someone can be categorized as an “Energy Zapper” or toxic person! Toxic people have a habit of passing on their negativity to others; they thrive on others’ empathy and prefer to spread their misery instead of seeking ways to get out of it. The following is a list of the most common types of toxic people and suggestions about how to protect yourself and preserve your energy levels.

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Law of Attraction: Love and Happiness

The law of attraction states that every positive or negative event that happened in your life was attracted by you. Another way of saying this would be that thoughts influence chance. The Law of Attraction argues that "if you really want something and truly believe it's possible, you'll get it."

This thought really is at the heart of Paulo Coelho’s now-famous book The Alchemist. His famous lines have been repeated in several movies, books and seminars: “If you want something badly enough to make it your destiny, the entire universe will conspire to let you have it.”

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